one-size-management-is-a-thing-of-the-past-–-inside-retail

When I first stepped into a leadership role, back in my 20s, I was determined to adapt my style to best suit those I led. In fact, my company had trained us how to do it, so I was engaged, on board and equipped for it. When my first leadership 360 came around, I recall rubbing my hands in glee, so sure that I had nailed ‘one size does not fit all’ leadership. Well, it was a disaster. The worst results I’ve ever had in anything (including chemistry, which was pretty bad). It was a complete

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