Trip.com Group, Mastercard to offer travellers benefits and enhanced travel experiences | TTG Asia

Trip.com Group and Mastercard Asia-Pacific have signed a Memorandum of Understanding to enhance travel experiences and offerings for customers.

The collaboration will see both parties design and launch joint marketing events to offer travellers a comprehensive range of products, services, member privileges and benefits when they book their trips with Trip.com Group and Mastercard payment options.

Examples of travel-related services and premium privileges include access to airport VIP lounges, hotel room upgrades, early check-in, late check-out and priority bookings.

Both parties will also launch joint promotions on Trip.com Group’s Global Shopping Platform, through which Mastercard cardholders from mainland China may enjoy instant discounts and offline spending promotions.

“With the reopening of China’s borders, we have seen a significant increase in outbound travel-related bookings and searches in the past two months,” said Bo Sun, chief marketing officer, Trip.com Group. “We look forward to collaborating with Mastercard to create new opportunities, value-adds and unique experiences for our customers who are ready to rediscover the world.”

Yunsok Chang, executive vice president of market development, Mastercard Asia-Pacific, said: “The pandemic has accelerated not just the pace of digitalisation but also consumers’ expectations for digitalised, trusted, and frictionless experiences. Together with Trip.com Group, we are looking forward to innovating and reimagining the travel landscape enabled by data-driven insights.”